Where is the Event being held?

UNDERGROUND is being held at Greystone Winery at 8 Vineyard Lane, North Canterbury, Waipara 7483. The festival site is situated in the vineyard, not the restaurant area. It will be well signposted when you arrive, so please follow the signs and guidance from our team.

CAN I BUY TICKETS ON THE DAY?

Unless we sell out, there will be tickets available on the door. We do recommend buying your tickets ahead of time to avoid disappointment. Single day passes are also available in our website shop - you need to choose the specific day you wish to attend (Wed 18 Feb or Thurs 19 Feb).

What’S InCLUDED IN MY TICKET PRICE?

The two day general admission ticket gives you entry to the festival for two whole days 18 & 19 February. You’ll get access to over 30 sessions, more than 40 speakers, unrivalled knowledge, inspiration and practical tips in the field of soil, farming, health and regeneration.

All the sessions are free except for three experiences which need to be booked when on-site - this will be clearly detailed in the programme.

Parking on-site is free. Camping on-site is $30 extra.

cAN i BRING MY CHILDREN?

The vineyard is a working farm with various hazards especially ahead of busy harvest time and the festival site borders a stream. This event is only suitable to youth above the age of 10. There aren’t activities for children. There is a ticket option for 10-17 year olds. Babies under 1 year old are welcome at no additional cost and must be supervised at all times.

Can I bring in my own alcohol?

The venue is not licensed for attendees to bring their own alcohol. There will be a bar on the festival site selling local craft beer, Greystone wine, and non-alcoholic options. We ask that all attendees drink responsibly.

What food will be available?

Food is a big part of the Underground Festival experience and we’ve gone to great lengths to support local, organic and regenerative food producers from meat to dairy, to vegetables, grains and drinks. Check out our exhibitors page for a list of food traders selling delicious kai.

There will be some gluten-free, vegetarian and vegan options available at lunch and dinner.

Can I bring a dog?

Sorry, aside from service animals, no pets allowed.

i can’t come now, can I get a refund on my ticket?

We won’t be issuing refunds. Tickets can however be transferred into another name. Please read the ticket T&Cs on the ticketing page before you purchase tickets.

What accommodation options are there?

General Camping: Bring your set-up and gear. You’ll need to book a campsite and specify if you plan to bring a caravan, campervan or a tent. There is no power available in the campsite, it is fully off-grid set-up. One camping ticket per site, not per person. General camping available Tuesday 17, Wed 18, Thurs 19 Feb. Check out by 9am Friday 20 Feb.

Glamping: A pre-erected bell tent with bedding/mattress. A limited number of glamping sites will be available. Book via Nomadic - see our camping ticketing page. Glamping is only available on Tuesday 17 and Wed 18 February. Not the night of Thursday 19th.

There are also holiday parks nearby. Amberley is the nearest town with motels. North Canterbury is a beautiful and hospitable region, make the most of it and see what’s out there.

What time does the camp-site open & will THERE BE FOOD?

The campsite opens on Tuesday 17th February at 5pm (no earlier). We encourage you to come and stay the night before. There will be a film screening and special menu cooked up by Josh Hunter and Max Gordy. Food and drinks will be available until 8pm.

Please note, if you plan to camp on the Thursday night, there will not be an evening food option on-site. However, the bar will remain open with snacks until 6.45pm.

I HAVE PAID BUT NOT RECEIVED AN EMAIL CONFIRMATION. DID MY PAYMENT GO THROUGH?

Please check your junk email inbox. Many order confirmation emails are going into junk. To enter the festival you need to show your order confirmation email and you will be issued with a wristband. If you still haven’t received it, email us and we will issue it again.

Can I drive Into the campsite to drop off my stuff?

No, you’ll need to park in the carpark adjacent to the campsite, register, then transfer your gear to the campsite.

CAN I USE A CAMPING STOVE IN THE CAMPSITE?

Fire & Emergency has approved the use of camping stoves in the campsite. Please be responsible around any open flames as we’re in a working vineyard, close to harvest. No lighters or flames are to be lit in the Nomadic glamping tents.

Do you run a shuttle bus to and from the festival?

We have set up a ride-share form to connect people needing a lift with those who are driving out. We will do our best to help find you a lift. If you can take passengers, please add your details to the form.

DOes the festival take cash or card?

A few traders may take cash, but most will be card only.